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  1. 24 hour front desk
  2. Check out: 12:00 a.m., check in: from 2 p.m. (14:00), early arrival (from 7:00) and late check out (till 17:00) is charged separately.
  3. If the reservation is not paid, it will be canceled in 2 hours after arriving time. The hotel will guarantee bookings for prepayment.
  4. Payment for hotel accommodation should be made in accordance with price-list at Reception.
  5. Children are allowed to live in the hotel for free up to age of 6 (six). When a child is 7+ (seven+) years old, he/she is considered to be a grown-up and the payment should be as for an adult according to the price-list.
  6. To check in Guest should provide identification documents (passport or driver’s license). After choosing one of room categories Guest should receive a bill for accommodation and pay for it.
  7. Visitors are welcome between 08.00 a.m. and 10.00 p.m., after informing receptionist.
  8. Guests who stay in the hotel must comply with health standards, fire safety, and rules of public accommodation.
  9. Small pets are allowed to live in the hotel for additional price (check effective price at the reception). 
  10. Any damage, missing furniture and equipment resulting from guests’ behavior or that of their visitors, must be paid according to the bill.
  11. Guests can use safety deposit boxes at reception.
  12. Cancellation of a guaranteed reservation should be made not later than 24 hours before the arrival by email.
  13. Guest can expect a refund, yet in case of late cancellation the Hotel has the right to charge 100% compensation of the price for accommodation for 1 day. In this case, the amount paid is not refundable. If you miss more than one day, the reservation will be canceled.